This webinar features Child Care Biz Help, speaking on the topic of Raving Fan Culture.
Every day, with every customer interaction, you have an opportunity to either build loyalty or lose a customer. While most companies recognize the importance of customer service to their success, it’s still so remarkable when we receive truly great service. Learn how to consistently deliver ideal service that will keep your internal AND external customers coming back and create a competitive edge for your organization. Get excited about living a culture of loyalty that your family and staff will gravitate towards. This raving fan culture will be your endless referral source and will also help you create an exceptional environment that is rewarding to both staff and families.
Objectives:
- Being a 5-star workplace
- Principles a raving fan culture [FAN (F- first impressions, A – always engaging, N – now and forever)]
- How to get results
Target Audience: Owners, Directors or Teachers
This 30 minute webinar will be jam packed with easy ideas to implement at your center!